Privacy Policy
Last updated: October 7, 2026
1. Introduction
Nex Digital Craft (“we”, “us”, “our”) operates the website nexdigitalcraft.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with and the choices you have. By using this website or contacting us you agree to this policy.
2. Information We Collect
We collect information you give us directly, for example when you fill in the contact form, order a service or template, or message us on WhatsApp or email: your name, email address, phone or WhatsApp number, the service you are interested in, your budget range, the template you ask about, your billing details and the message you write. We also collect basic technical information automatically, such as your IP address, browser type, device, the pages you visit and the time of your visit, through server logs and cookies.
3. How We Use Your Information
- To reply to your enquiries and send you quotes
- To provide the services and templates you order and to deliver them to you
- To process payments and send invoices or receipts
- To improve our website, its performance and security
- To communicate with you about your project or order
- To meet legal obligations and prevent misuse or fraud
4. Payments
Payments are processed by third-party payment gateways and providers, such as Razorpay. We do not store your card, UPI or net banking details on our website or servers. Those details are handled by the payment provider under its own terms and privacy policy.
5. Cookies
Our website uses cookies and similar technologies that are needed to make the site work, remember basic settings and keep it secure and fast. You can control or delete cookies in your browser settings; some parts of the site may not work properly if you block them. If we add analytics or advertising tools in the future, we will update this policy.
6. Sharing Your Information
We do not sell your personal information. We share it only with service providers that help us run our business, such as hosting, email delivery and payment providers, and only as needed for them to do their work, or when the law requires it.
7. Data Retention
We keep your information only as long as needed for the purposes in this policy, for example while we discuss or work on your project, and as required for legal, tax or accounting reasons.
8. Data Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Rights and Choices
You may ask us to access, correct or delete the personal information we hold about you, withdraw your consent to our use of it, or object to how we use it. To make a request, contact us using the details below and we will respond as soon as we reasonably can.
10. Third-Party Links and Demos
Our website may link to other websites, such as demo sites on subdomains of nexdigitalcraft.com, Fiverr or social media. We are not responsible for the privacy practices of third-party websites, so please read their policies.
11. Children's Privacy
Our website is not directed to children, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date.
13. Grievance Officer and Contact
For any questions, requests or complaints about your personal information, contact our Grievance Officer: Muhammad Qaisar, Nex Digital Craft, Noida, India. Email: support@nexdigitalcraft.com. WhatsApp: +91 81301 68419. We aim to acknowledge complaints within 3 business days and resolve them within 30 days.
Questions about this policy?
Send us a message and we will get back to you.
